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Non-food retail · Print shop

Franchise marketing for print shops and copy shops

Marketing for print chains: more print jobs per store.

By Gijs Bodenstaff · Updated:

Franchise marketing for print shops and copy shops brings consumers, students and business owners with a print job to their nearest store, with clear turnaround times and prices. We take over that marketing for head office: one central approach, carried out locally for each store.

What makes marketing for print chains different?

Print jobs are often urgent: a dissertation due tomorrow, flyers for an event, a poster for a party. The customer chooses the store that is nearby, can do it today and is clear about the price.

That is why franchise marketing for print shops and copy shops does not start with the brand, but with the moment a customer nearby makes a choice.

How do consumers and business owners search for print shops and copy shops?

Customers rarely search for the franchise brand's name. They search for their question, and choose from what appears nearby.

Search queries from consumers and business owners and what a store needs
Search queryWhat the location needs to be chosen
dissertation printing and binding [town]Service listed with turnaround time and price
copy shop open SaturdayAccurate opening hours
flyer printing todayClear express service
large format poster printingSizes and prices

How the same question sounds in an AI assistant

In ChatGPT, Gemini or Google AI Overviews, consumers and business owners ask longer questions, for example: "Where nearby can I get my dissertation printed and bound today?" An AI can only recommend a store if those details literally appear in its profile, reviews and location page. That is why we combine local visibility with becoming visible in AI assistants.

What goes wrong at print chains?

A head office marketing team often only sees these problems once franchisees complain about them. We look for them in advance.

Turnaround times unknown

Customers do not know whether it can be done today.

Prices not online

Customers compare and choose whoever is transparent.

Online uploading is awkward

Files are sent by email, which causes delays.

Business customers not served

Business owners cannot find a business offering.

Our approach for print shops and copy shops

For each channel we set out what we do for print shops and copy shops. In the scan, we test the order of priorities against the figures from your locations.

What we do per channel for print shops and copy shops
ChannelUse for print shops and copy shops
Google Business ProfileServices with prices, opening hours, express service
Store pagesProducts, turnaround times, uploading and collection
Google AdsCampaigns on dissertations around deadlines and on printed matter
Review managementReview request on collection
EmailBusiness customers with local offers

No time or expertise in-house? Leave your franchise marketing to us.

Rules and points of attention for print shops and copy shops

Prices for consumers must include VAT. Pay attention to copyright when printing images supplied by customers.

We set these agreements down in the style guide for the franchise brand, so every location does the same. Where there is legal doubt, we consult your lawyer.

What does better visibility deliver for print chains?

The NFV non-food retail sector, under which we classify print shops and copy shops, counted 180 franchise brands with 7,713 locations and €13.5 billion in turnover in 2025. That is an average of around €1.75 million in turnover per location per year. The worked example below shows the turnover effect at which the Growth package pays for itself.

Worked example per location (average NFV non-food retail sector, 2025)
ItemAmount
Average turnover per location per year€1,750,292
Per month€145,858
1% extra turnover per year€17,503
Cost of Growth package per year€3,000
Break-even point: required turnover growth0.17%

Which KPIs count for print chains?

In addition to the standard KPIs in our monthly report (visibility, customer actions, reviews and position in Maps), in this sector we also look at:

Additional KPIs for print shops and copy shops
KPIWhy
Online orders per storeTurnover
Call clicks and directionsUrgent customers
Repeat business ordersRecurring turnover

When should you plan marketing for print shops and copy shops?

Dissertation season (spring and summer), elections and events, and the festive season (calendars and cards) create peaks. Anyone who only starts when the peak begins is too late. We prepare profiles and campaigns a month in advance.

How do we start franchise marketing for print shops and copy shops?

No big project up front, but a ninety-day plan. During that period we set up the basics, run the first campaigns and deliver a report per location. After that, you decide whether we roll out to all print shop locations in your franchise brand.

90-day start plan for print chains
PeriodWhat we do
Weeks 1-2Baseline measurement at three locations for search queries such as dissertation printing and binding [town] and copy shop open Saturday, plus an AI test with fixed questions
Weeks 3-4Google Business Profile: services with prices, opening hours, express service
Month 2Store pages and Google Ads: campaigns on dissertations around deadlines and on printed matter
Month 3Review management live and first monthly report with online orders per store, call clicks and directions

Checklist: is your print shop franchise brand in good shape online?

  • Service listed with turnaround time and price
  • Accurate opening hours
  • Clear express service
  • Sizes and prices
  • Email: business customers with local offers

Can you not tick off every point for every location? Then the free scan shows exactly where the gains are.

Who works on franchise marketing for print shops and copy shops?

Our permanent team works on franchise marketing for print shops and copy shops: founder Gijs Bodenstaff maintains contact with your head office, Angela analyses local visibility and leads per location, Elisabeth manages the local Google Ads and Peter builds local authority. Ten regular freelancers, trained by us, take care of profile management and reviews for each location. Read more about Franchise-Marketing.nl.

Related sectors and services for print shops and copy shops

This page is part of franchise marketing for non-food retail. Comparable sectors are franchise marketing for kitchen showrooms and marketing for garage franchise brands. For print shops and copy shops we mainly focus on Google Maps optimisation for chains and Google Ads for franchise brands. Read what it costs under pricing per location; you can get started by requesting a no-obligation scan.

Frequently asked questions about franchise marketing for print shops and copy shops

How do we attract students around deadlines?
With adverts and posts in the weeks before submission dates, and clear information on turnaround times and binding options.
Can customers upload files online for each store?
Yes, with an upload option that sends the job to the chosen store.
From how many locations is this worthwhile for print chains?
From around ten locations. At that point central management clearly saves time and delivers consistency and comparable figures. For smaller copy shop franchise brands, we can set up the profiles and location pages as a one-off project and train your own team.
Do you also work for print chains that are not franchises?
Yes. Branch-based businesses and chains of independent owners under one brand face the same challenge: many locations, one brand. The approach is the same; only the agreements with the locations differ.
What do franchisees of print chains notice from this?
That their location is easier to find and that reviews get a reply within 24 hours. They occasionally send in photos or local news via WhatsApp and receive their own figures every month, compared with the average for the franchise brand.
Print shops: can customers reach our locations via AI assistants?
Yes. AI assistants such as ChatGPT, Gemini and Google AI Overviews use profiles, reviews and location pages to make a recommendation. The more consistent and complete that information is for each location, the greater the chance that your store gets mentioned.
How does a copy shop chain show that a print job can be ready today?
By stating the express service and turnaround time for each service clearly on the Google Business Profile and the shop page. Customers with a thesis or flyers due tomorrow choose the nearby shop that can do it today. Without turnaround times, the customer cannot tell whether it is possible and goes elsewhere.
Do print shops have to show prices including VAT?
Yes, for consumers prices must be shown including VAT. Customers compare prices and choose the print shop that is transparent, so we list services with prices on the profile and the shop page. Also mind copyright when printing images supplied by customers. We record these agreements in the brand's style guide.
How does a print shop chain reach business customers at each shop?
A print shop chain reaches business customers with a clear business offer on the shop page and emails featuring local promotions. Business owners often cannot find that offer today. Repeat business orders are a separate KPI in our monthly report, because they provide steady revenue alongside urgent consumer jobs.
When are the busiest periods for print shops and copy shops?
The peaks fall in the thesis periods in spring and summer, around elections and events, and during the festive season, when customers have calendars and cards printed. Starting when the peak begins is too late. We therefore prepare profiles and campaigns a month in advance for each shop in the brand.

Sources

Portrait of Gijs Bodenstaff

Gijs Bodenstaff
Franchise marketer, local SEO and GEO specialist, author

Curious how the locations of your print shop franchise brand are doing? Request the free scan of three locations.