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Food retail · Liquor stores

Franchise marketing for liquor stores and wine shops

Marketing for liquor store chains: more store visits for advice and gifts.

By Gijs Bodenstaff · Updated:

Franchise marketing for liquor stores and wine shops brings customers to the liquor store or wine shop near them for advice, tastings and gifts. We take over that marketing for head office: one approach centrally, delivered locally for each store.

What makes marketing for liquor store chains different?

Customers often buy drinks for an occasion: a dinner, a party, a gift. Advice and range are what set a store apart from the supermarket. Tastings and events attract a loyal circle of customers.

That is why franchise marketing for liquor stores and wine shops does not start with the brand, but with the moment a customer nearby makes a choice.

How do customers search for liquor stores and wine shops?

Customers rarely search for the franchise brand's name. They search for their question and choose from whatever appears nearby.

Customer search queries and what a liquor store needs
Search queryWhat the location needs in order to be chosen
liquor store [town]Profile with opening hours and range
whisky shop adviceSpecialities per store
wine tasting [town]Events bookable
order drinks as corporate giftsCorporate gift service

How the same question sounds in an AI assistant

In ChatGPT, Gemini or Google AI Overviews, customers ask longer questions, for example: "Which liquor store near me has a large whisky range and organises tastings?" An AI can only recommend a store if those details appear literally in its profile, reviews and location page. That is why we combine local visibility with outsourcing local SEO for the franchise brand.

What goes wrong at liquor store chains?

A head office marketing team often only spots these problems once franchisees complain about them. We look for them in advance.

Range unknown

Specialities are nowhere to be found online.

Events impossible to find

Tastings are only announced in the store.

Business market left untapped

Corporate gifts are not promoted.

Age check missing in communications

A risk in online communications.

Our approach for liquor stores and wine shops

For each channel we set out what we do for liquor stores and wine shops. In the scan we test the order of priorities against the figures for your locations.

What we do per channel for liquor stores and wine shops
ChannelFocus for liquor stores and wine shops
Google Business ProfileRange, events as posts, photos
Store pagesSpecialities, tastings and business service
EmailEvents and offers for over-18s
Social mediaAdvice and new products, within the alcohol advertising rules
Review managementResponses about advice and service

No time or expertise in-house? Leave your franchise marketing to us.

Rules and points of attention for liquor stores and wine shops

Alcohol advertising falls under the Dutch Advertising Code for Alcoholic Beverages (Reclamecode voor Alcoholhoudende dranken): not aimed at minors and with the mandatory slogan. Sell only to over-18s.

We record these agreements in the franchise brand's style guide, so that every location does the same. If there is legal doubt, we consult your lawyer.

What does better visibility deliver for liquor store chains?

The NFV food retail sector, under which we classify liquor stores and wine shops, counted 114 franchise brands with 7,536 locations and €21.9 billion in revenue in 2025. That is an average of around €2.9 million in revenue per location per year. The worked example below shows the revenue effect at which the Growth package pays for itself.

Worked example per location (average for the NFV food retail sector, 2025)
ItemAmount
Average revenue per location per year€2,906,051
Per month€242,171
1% extra revenue per year€29,061
Cost of the Growth package per year€3,000
Break-even point: required revenue growth0.10%

Which KPIs count for liquor store chains?

In addition to the standard KPIs in our monthly report (visibility, customer actions, reviews and position in Maps), in this sector we also look at:

Extra KPIs for liquor stores and wine shops
KPIWhy
Direction requestsStore visits
Tasting sign-upsCustomer loyalty
Business ordersHigher order value

When should you plan marketing for liquor stores and wine shops?

December, Father's Day and the summer (barbecues and parties) are the peaks. If you only start when the peak begins, you are too late. We prepare profiles and campaigns a month in advance.

How do we get started with franchise marketing for liquor stores and wine shops?

No big up-front project, but a ninety-day plan. In that period we set up the basics, run the first campaigns and deliver a report per location. After that, you decide whether we roll out to all the liquor store locations in your franchise brand.

90-day start plan for liquor store chains
PeriodWhat we do
Weeks 1-2Baseline measurement at three locations on search queries such as liquor store [town] and whisky shop advice, plus an AI test with fixed questions
Weeks 3-4Google Business Profile: range, events as posts, photos
Month 2Store pages and email: events and offers for over-18s
Month 3Social media live and first monthly report with direction requests and tasting sign-ups

Checklist: is your liquor store brand in good shape online?

  • Profile with opening hours and range
  • Specialities per store
  • Events bookable
  • Corporate gift service
  • Review management: responses about advice and service

Can you not tick off every point for every location? Then the free scan shows exactly where the gains are.

Who works on franchise marketing for liquor stores and wine shops?

Our permanent team works on franchise marketing for liquor stores and wine shops: founder Gijs Bodenstaff maintains contact with your head office, Angela analyses local visibility and leads per location, Elisabeth manages local Google Ads and Peter builds local authority. Ten regular freelancers, trained by us, handle profile management and reviews for each location. Read more about the people behind this agency.

Related sectors and services for liquor stores and wine shops

This page belongs to marketing for supermarket and food brands. Similar sectors are franchise marketing for convenience stores and marketing for supermarket chains. For liquor stores and wine shops we focus mainly on email with a local sender and location pages with schema. You can read what it costs under outsourcing franchise marketing; you can start with our four-step way of working.

Frequently asked questions about franchise marketing for liquor stores and wine shops

Are we allowed to advertise on social media?
Yes, within the Dutch advertising code for alcohol: aimed only at adults and with the mandatory statements.
How do we attract business customers for corporate gifts?
With a business page per store and campaigns in the autumn aimed at companies in the region.
What does franchise marketing for liquor stores and wine shops cost?
Local visibility costs €99, €250 or €400 per location per month, excluding VAT. Strategy and advice are charged at €65 per hour, with a fixed quote in advance. You pay your advertising budget directly to Google or Meta.
From how many locations is this worthwhile for liquor store chains?
From around ten locations. At that point, central management clearly saves time and delivers consistency and comparable figures. For smaller liquor store brands, we can set up the profiles and location pages as a one-off and train your own team.
Do you also work for liquor store chains that are not franchises?
Yes. Branch-based businesses and chains of independent entrepreneurs under one brand face the same challenge: many locations, one brand. The approach is the same; only the agreements with the locations differ.
What do franchisees of liquor store chains notice from this?
That their location is easier to find and that reviews receive a response within 24 hours. They occasionally supply photos or local news via WhatsApp and receive their own figures every month, compared with the average for the franchise brand.
How do customers search for an off-licence or wine shop nearby?
Customers search for off-licence plus town name, whisky shop advice, wine tasting in their town or ordering drinks as corporate gifts. A shop gets chosen when opening hours, range and specialities per shop are online, tastings can be booked and the corporate gift service is visible. They rarely search for the brand name.
How can an off-licence chain make wine tastings and events visible online?
Post tastings and events as updates in the shop's Google Business Profile and make them bookable on the shop page. At the moment, events are often only promoted in the shop itself, so the off-licence misses new visitors. Through email to over-18s we also announce events per shop to regular customers.
How can an off-licence chain get AI assistants to mention the range in each shop?
By putting specialities literally in the profile, the reviews and the shop page. An AI can only answer a question such as which nearby off-licence has a large whisky range and holds tastings if those details are online for each shop. Without a described range, the off-licence will not be recommended.
What should an off-licence chain watch out for in email marketing and online communication?
Alcohol advertising falls under the Dutch Advertising Code for Alcoholic Beverages: it must not target minors and must include the mandatory slogan. So only email over-18s about events and offers, and include an age check in online communication. We record these agreements in the style guide, so every location does the same.

Sources

Portrait of Gijs Bodenstaff

Gijs Bodenstaff
Franchise marketer, local SEO and GEO specialist, author

Curious how the locations of your liquor store brand are doing? Request the free scan of three locations.